Taxi & Car Rental Terms & Conditions

WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT provides services based on the following terms and conditions, service descriptions and price lists. Deviating terms and conditions do not apply, even if WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT does not expressly oppose them. Deviations from these conditions require the express written acknowledgment of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT. A contract is only concluded if it is confirmed by WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT.

Scope of Services

The scope of service is determined exclusively by the written order confirmation of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT or subsidiary according to the written offer of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT.

Information contained in brochures, service catalogs, price lists and similar information is only binding to the extent that it expressly refers to it. The transport takes place according to the regulations of the StVO and the PbefG. Passengers must comply with instructions from WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT or the chauffeur. If guests act contrary to the instructions, or if they represent a danger according to the StVO, or the safety of the road traffic by impairments of the chauffeur, WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT is entitled to exclude them from the carriage. In this case, WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT calculates the full fare including the fixed or kilometer price and all ancillary and special services.

Airport Pickup (Airport Transfer)

Any change to the agreed pick-up time, regardless of the reason, must be reported to WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT immediately. Damages due to a non-immediate notification are the responsibility of the customer.


The prices include the statutory sales tax in the respective statutory amount. The prices valid on the day of the booking confirmation apply. The package prices not listed in the price list can only be agreed in writing and are only valid for the agreed date and time of rental. Additional times and distances are calculated according to the valid price list. Additional costs due to delays shall be borne by the customer, unless the delays are due to a fault of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT or the chauffeur. The fare includes passenger transportation with normal luggage; the transport of bulky goods requires a separate agreement.

Payment Terms

WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT reserves the right to charge a down payment of up to 50% of the total price before the start of the journey or, before accepting an order, a blank debit note issued on WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT to request credit card. Residual payments are due within the deadlines indicated on the invoice. For the timeliness of the payment, it depends on the receipt of the amount for unconditional disposal of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT.

When paying by check, the claim is considered to be paid only after final full credit. Payments are always used to settle the oldest claim. If the customer is in default of payment, WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT shall charge interest at the rate of 5 percentage points above the base rate, subject to the assertion of further default damage. For the second and each further reminder € 10, – reminder fee will be charged. The customer reserves the right to prove less damage.

Cancellations and Withdrawal

Cancellations become effective only if they are made in writing or confirmed verbally by WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT. For the timeliness of written cancellations access to WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT is required.

Cancellations up to and including 24 hours before the contractually agreed start of the journey are free of charge.

In case of cancellations WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT will charge a share of the basic fare as damages. This share is:

  • 50% for cancellations up to 12 hours
  • 80% for cancellations up to 3 hours before the contractually agreed start of performance
  • 100% for later cancellations and no-show.

Expenses will be charged WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT regardless of the timeliness of the cancellations, if these have already been incurred. The customer is expressly permitted to prove that WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT has incurred no or less damage.

WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT reserves the right to rescind the contract in whole or in part if the customer ceases payment becomes insolvent or due to external circumstances, it is assumed that the services are misused or the customer violated his obligation under these terms and conditions.

Duties and liability of the customer

The customer shall notify WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT immediately of any change of name, address, legal form or bank details. Likewise, the customer is obliged to provide the required information on passengers, time and place of performance. If the customer omits immediate notification, he is liable for damages that would have been avoided by timely notification.

The customer agrees not to misuse the services of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT, also on behalf of the passengers, in particular:

  • not to disturb or hinder the performance of the service
  • do not cause any damage
  • not to violate criminal law
  • strictly observe the smoking ban in the vehicle
  • not to refuse the takeover of the fare.

If a customer violates the aforementioned obligations, WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT is entitled to take all necessary measures to eliminate the misuse.

In case of culpable injury the customer is liable to WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT for damages.


WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT shall be liable to the customer for damages – for whatever legal reason – only in case of intent or gross negligence as well as culpable violation of essential contractual obligations of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT, its legal representatives or vicarious agents.

Liability for injury to life, limb or health is governed by statutory regulations.

In case of damage to property the liability of WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT is limited to € 1.000,00 per passenger.

For the vehicles, there is a liability violation according to the respectively valid general insurance conditions.

For any additional insurance, the customer has to take care of himself.

WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT is not liable for missed deadlines and their economic consequences, as far as these were not caused by WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT. This includes e.g. delays / delays caused by:

  • Traffic congestion, road closures
  • Vehicle breakdowns or traffic accidents
  • Bad weather

WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT shall not be liable to the customer or passenger for damages resulting from incorrect data transmissions by the customer.

Applicable Law and Jurisdiction

All legal relationships between WWW.FLUGHAFENTAXI-WIEN-FLUGHAFEN.AT and its customer are exclusively governed by Austrian law. Jurisdiction and place of fulfillment is Vienna.


Should one or more of the above conditions be ineffective, the remaining conditions remain unaffected by the ineffectiveness. In place of ineffective clauses, the statutory provisions.

For price information and other questions, please use our contact form.